Guarantee
Sekonda care about you getting the most out of your watch. That’s why they endeavour to repair watches that are even 20 years old.
Your Sekonda watch is guaranteed against defects in materials and workmanship for a period of 2 years from the date of purchase. You do not need to register your guarantee to qualify for this service, simply keep your proof of purchase on hand as it may be required.
During this period, we will exchange or repair at our discretion, any defective components.
Your Sekonda watch is guaranteed against defects in materials and workmanship for a period of 2 years from the date of purchase. You do not need to register your guarantee to qualify for this service, simply keep your proof of purchase on hand as it may be required.
During this period, we will exchange or repair at our discretion, any defective components.
IMPORTANT – Not covered by Guarantee:
1. Batteries, straps and bracelets.
2. Damage caused by accident, misuse or lack of care. To view our care instructions, click here.
3. Water penetration except in watches marked as “Water Resistant”.
2. Damage caused by accident, misuse or lack of care. To view our care instructions, click here.
3. Water penetration except in watches marked as “Water Resistant”.
Once we've received your watch at our warehouse, repairs coming back under guarantee can take up to 14 working days. If there are any problems we will be in contact to keep you updated.
Watch Servicing:
Watch servicing is not covered by our 2 year guarantee, however, if you would like to have your watch serviced by our professional servicing department, you can find out more about the services provided (including full service and strap replacements), costs and a simple how to guide by clicking the button below.